Clear expectations.
Respectful care.

Requests and bookings

Submitting a form is an inquiry, not an accepted booking or confirmation of coverage. Scope, timing, price and any payment or cancellation terms must be agreed before service.

Authorization and access

The requester must have authority to arrange care and provide accurate location details. Cemetery rules and required permissions control which activities may be performed.

Service boundaries

Care is non-structural. Monument installation, lifting, leveling, engraving and restoration are excluded. Cleaning may be declined if the marker condition or material makes it inappropriate. Existing damage should be recorded before work.

Scheduling and results

Weather, closures and access restrictions may require rescheduling. Cleaning does not guarantee stain removal or a like-new appearance. Any inability to complete agreed work must be addressed with the customer.

Questions

Use the contact form for questions about these terms or a service request. These terms do not limit rights that cannot lawfully be excluded.